ISO 27001 Support

CrownSync Playbooks helps organisations demonstrate compliance with ISO 27001 by providing structured incident response procedures, drill evidence, and audit trails that directly support Annex A controls related to information security incident management.

Supporting Annex A Controls

The following Annex A controls from ISO 27001:2022 are directly supported by CrownSync Playbooks:

A.5.24 — Information Security Incident Management Planning and Preparation

CrownSync Playbooks provides the documented incident response procedures required by this control. Your organisation's customised playbooks serve as evidence that incident management responsibilities, procedures, and reporting mechanisms are defined and documented.

A.5.25 — Assessment and Decision on Information Security Events

The incident declaration workflow in CrownSync includes severity assessment criteria and escalation guidance. This supports the requirement to categorise and prioritise information security events according to defined criteria.

A.5.26 — Response to Information Security Incidents

The six-phase methodology built into every playbook provides the structured response procedures required by this control. Each phase includes specific steps, responsible parties, and decision points that are documented and auditable.

A.5.27 — Learning from Information Security Incidents

Incident reports and drill reports generated by CrownSync include findings, lessons learned, and recommendations. These documents demonstrate that your organisation systematically reviews incidents to improve its security posture.

A.5.28 — Collection of Evidence

The incident timeline, evidence attachments, and immutable audit log provide a forensically sound record of actions taken during an incident. This supports the requirement to collect and preserve evidence in accordance with established procedures.

Drill Reports as Audit Evidence

ISO 27001 requires organisations to test their incident response procedures. CrownSync's drill mode produces structured reports that serve as direct evidence for auditors, including:

Date and duration of the exercise
Playbook tested
Participants and their roles
Actions taken during the drill
Findings and areas for improvement
Follow-up actions agreed

Auditor-Ready Reports

Drill reports can be exported as signed PDFs with verification codes, making them ready to include in your ISO 27001 evidence pack without additional formatting. Schedule regular drills to maintain a consistent evidence trail.

Audit Trail for Continuous Monitoring

The immutable audit log provides continuous monitoring evidence by recording every action on the platform. This supports the requirement for monitoring and review of information security controls. The audit log can be exported as CSV for inclusion in your ISMS documentation or for analysis in external compliance tools.

Management Review Support

The Executive Summary report provides the high-level overview needed for management review meetings required by ISO 27001 Clause 9.3. It consolidates playbook coverage, drill history, incident records, and recommendations into a board-ready document.